Privacy Policy

Effective Date: 05 October 2025
Last Updated: 05 October 2025

Biz Acumen Consulting respects your privacy and we're committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Who We Are

Biz Acumen Consulting is a trusted advisory firm dedicated to helping South African businesses unlock their full potential. Since 2009, we've partnered with startups, SMEs, and established enterprises to deliver strategic clarity, operational excellence, and long-term growth. As an accredited Skills Development Provider (SDP) in New Venture Creation NQF Level 2, we're committed to inclusive entrepreneurship and foundational business education.

2. Information We Collect

2.1 Personal Information

When you contact us or use our services, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Any other information you voluntarily provide through contact forms or emails

2.2 Non-Personal Information

We may automatically collect non-identifiable data such as:

• Browser type and version
• Device information
• IP address and general location
• Pages visited and time spent on our website

3. How We Use Your Information

Your information is used to:

• Respond to your enquiries or requests
• Provide consulting, advisory, and training services
• Improve our services and website performance

4. Legal Basis for Processing

• Consent: When you voluntarily provide information.
• Contractual necessity: When data is required to provide our services.
• Legal obligation: When we must comply with laws and regulations.
• Legitimate interest: For improving services and maintaining business relationships.

5. How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorised access, accidental loss, destruction, misuse, or alteration. While we take reasonable measures, no data transmission over the Internet is 100% secure.

6. Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only with:

• Trusted service providers assisting in website hosting, analytics, or communication
• Legal authorities if required by law
• Accreditation or regulatory bodies for verification or compliance purposes

7. Your Rights Under POPIA

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to certain types of data processing

To exercise these rights, please contact us at info@bizacumen.co.za.

8. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can choose to accept or reject cookies through your browser settings. Please note that disabling cookies may limit some site functionality.

9. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, accounting, or reporting obligations.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Biz Acumen Consulting
info@bizacumen.co.za
www.bizacumen.co.za